Redefining Security in Malaysia.
NAVO Malaysia is the official distributor of Dreame Smart Home technology. Based in Kuala Lumpur, we bring the world's most advanced AI surveillance to local households with full local warranty and support.
Legal & Policies
Refund & Return Policy
We want you to be thrilled with your new NAVO products. However, if you need to return an item, we're here to help. You have 14 calendar days to return an item from the date you received it.
Only items that have been purchased directly from NAVO Malaysia can be returned. NAVO products purchased through other retailers must be returned in accordance with their respective returns and refunds policy.
Please ensure that the item you're returning is repackaged with all the cords, adapters and documentation that were included when you received it.
Privacy Policy
At NAVO, we believe that privacy is a fundamental human right. Our products are designed to protect your data using on-device processing and end-to-end encryption.
This policy describes how NAVO collects, uses, and shares your personal data when you interact with our website or use our surveillance applications. We do not sell your personal information to third parties.
We use industry-standard security measures to safeguard your information and ensure your home security data remains yours alone.
Terms of Service
By accessing this website, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws.
The materials contained in this website are protected by applicable copyright and trademark law. NAVO Malaysia grants you a limited, non-exclusive license to access the site for personal use.
We reserve the right to update these terms at any time without notice. Your continued use of the site constitutes acceptance of the updated terms.